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012 9322 2678 | 078 8268 0341
Tjgatwicktour@gmail.com

Contact Us

Get in touch with us for bookings, quotes, or any inquiries. Our team is available 24/7 to assist with all your transport needs.

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Choose your preferred method of contact. We're here to help with all your transport requirements.

Contact Information

Our Location

17 Eden Road, Crawley RH11 8LZ

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Call Us Now

012 9322 2678

078 8268 0341

24/7 Emergency Service Available

Email Address

Tjgatwicktour@gmail.com

For quotes, bookings, and inquiries

Operating Hours

Office Hours: Mon-Fri: 8:00 AM - 8:00 PM

Transport Service: 24/7 Available

Weekends: 8:00 AM - 10:00 PM

Response Time

Phone: Immediate during office hours

Email: Within 2 hours during business hours

Emergency: 24/7 immediate response

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Frequently Asked Questions

Quick answers to common questions about our services and booking process

How far in advance should I book?

We recommend booking as early as possible, especially for weddings, airport transfers during peak seasons, and large group travel. For standard transfers, 24-48 hours notice is usually sufficient, but we accept last-minute bookings subject to availability.

What is your cancellation policy?

Cancellations made 48 hours or more before the scheduled service receive a full refund. Cancellations between 24-48 hours receive a 50% refund. Cancellations within 24 hours are non-refundable. For weddings and large group bookings, please refer to your specific contract terms.

Do you provide child seats?

Yes, we provide child seats upon request at no extra charge. Please inform us in advance about the number and ages of children so we can provide appropriate seating. All our child seats meet UK safety standards.

What payment methods do you accept?

We accept cash, bank transfers, and all major credit/debit cards. For corporate accounts, we offer monthly invoicing. A deposit may be required for large bookings, with the balance payable before or on the day of service.

Do you monitor flights for airport transfers?

Yes, we actively monitor all flights for airport transfers. We track your flight number and adjust pickup times accordingly for early arrivals or delays. You don't need to worry about contacting us if your flight is delayed.

What areas do you serve?

We serve all of London, Surrey, Sussex, Kent, and surrounding areas. For airport transfers, we cover all major UK airports including Gatwick, Heathrow, Stansted, Luton, and London City. We also provide long-distance travel throughout the UK and Europe.

Find Us

Visit our office or get directions for pickups and dropoffs

Need Immediate Assistance?

For urgent bookings or emergency transport needs, call our 24/7 hotline

012 9322 2678 078 8268 0341

Our team is always ready to assist you with your transport needs, day or night.